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How much will it cost to join?

Please call one of our clubs and schedule a tour with a membership coordinator. There are different categories of memberships available and also different membership promotions for new members each month. After your no pressure tour, you will learn all about the benefits of becoming a member at The Longfellow Club and how you can improve your lifestyle with exercise in a fun and relaxing atmosphere.

What are my options for paying my dues?

There are two payment options for membership, both options are for 12 months.? A prepayment of dues 12 months in advance is a preferred way to pay and is much more economical.? If you would like the convenience of monthly deductions from a major credit card or checking account then EFT (electronic funds transfer) is the second payment option we offer but finance charges are applied.? Remember both options are for the year. Contact a membership coordinator to go over these options with you today.

How do I get my membership started?

Call or email to schedule a time that you can come in and fill out the required contract and health forms with a membership coordinator. This will take about 15 minutes of your time

How do I make changes to my membership?

Within the first 30 days you can cancel and receive 11 months returned or stop the EFT process. After 30 days you may only upgrade your membership. Sit down with a membership coordinator and they will show you the pro rated amount to upgrade your membership for the remaining months. A minimum of 6 months will be charged for.

I've lost my membership scan card. How do I get it replaced?

Stop by the membership department at the club you joined at and we can issue you a new scan card.? The old card will be voided once this is done.

How do I update my membership account information?

To change your address or name due to marriage, etc., you can go directly to your club and fill out a form or notify us on-line. You will be required to show proof so please bring in some sort of form showing the change such as a driver’s license, or marriage certificate. To change billing information such as a credit card account or checking account, please bring in your new information to a membership coordinator to process this transaction.

What is the difference with these types of membership categories?

We offer 3 types of membership categories: Fitness, tennis and the combination of the two. Please call to set up a time with a membership coordinator to sit down with you and go over all of these options with you.

Can I bring a friend to the club as a guest?

The Longfellow Club encourages you to bring friends, relatives and business associates for a guest visit. Each particular guest is limited to (4) visits per year.

At the Longfellow Club in Wayland, the guest fee is $12 for all non-members over 3 years.

At the Longfellow Sports Club in Natick, the guest fee is $12 for all non-members over 3 years.

At the Natick Racquet Club in Natick, the guest fee is $5 for all non-members.

How do I find out what is offered at each club?

A membership coordinator can go over what each club has to offer you and your family. Or you can click on the services link to find out more.

I will be unable to use my membership for a month. How can I put my membership on "hold"?

The Longfellow Club will put a freeze on your membership if one of the following conditions applies for 30 days or more:

Medical: Member must provide the membership department verification from their physician that their disability prevents them from using the facilities.(No Charge)

Vacation out of the area: Members must provide to membership, verification that they are away from the club such as a rental agreement, tax bill or electric bill. ($25 per month fee)

    I want to add my spouse or children to my membership. Can I do that?

    Yes you can.? Your membership can always be upgraded. A minimum of 6 months will be charged for and is pro-rated based on when your membership expires.

I purchased a couple membership a few years ago. At the time I did not have any children but now I do.? Should I upgrade?

If your child is 3 or older and you would like them use the facility (i.e. pool or children’s programs), than yes you do need to upgrade. Call a membership coordinator to see how inexpensive it is to upgrade today!

I paid in advance for my membership which is still active and I am now being transferred out of state. Do I lose what I paid for?

There are a couple of options available for you:

How do I meet people for tennis, squash and racquetball?

At the Longfellow Clubs, we offer a free partner matching service and a USTA rating for tennis and a MSRA rating for squash. We will introduce you to as many members as possible that fit into your schedule to get the most out of your membership. We will have department head pros contact you once you join to introduce you to other members and programs.

What types of fees are associated with the racquet sports?

For tennis there are fees for open court time, clinics and lessons. For racquetball and squash there no court fees there are only clinic and lesson fees.

How old must you be to use the fitness room?

You must be age 14 or over and have been set up on a fitness routine by one of our trainers

Are there rules and regulations in the fitness room?

Yes there are. Please see the rules of the fitness room.

Do I need a Doctors note to start a routine?

We suggest you do talk with your doctor before starting a fitness routine.? If you have filled out a health form it will tell you if you are required to have doctors approval before beginning an exercise routine.

At what age can I leave my child at the pool unattended?

As long as your child obeys the pool rules and guidelines and if he/she is age 10 they can swim without parent supervision.

Does a lifeguard supervise the pool?

Yes we always have a certified lifeguard on duty from open to close.

I travel a lot with my job. Can I freeze my membership?

Yes you can if you are on an individual membership. If you have a couple or family membership and they are not traveling with you then you cannot.? Valid proof of travel from your employer is required and the travel must be for 30 days or more.

Can I use other clubs like Longfellow if I'm traveling?

Yes you can. The IHRSA Passport program allows you to work out at affiliated club for a minimal guest fee. To find out what clubs are located near the area you will be visiting, please visit IHRSA, and then pick up a passport book at the membership department after determining where you want to workout.

I just changed jobs and am now employed with a company that offers a corporate membership to Longfellow.? Do I qualify for a corporate rate if my membership was paid in full prior to me being hired?

Unfortunately it does not. When your membership expires you can enroll with the corporate rate or you can transfer your membership to another adult and start up a new corporate membership. Please visit our corporate fitness link to receive information on a group discount.

What do you do with the personal information you collect when I join?

Your information is safe with us. We do not sell your name to ad agencies or release it to any members unless you have authorized it to be done.

Can I try before I buy?

Yes you can. Certain restrictions do apply. Please visit our request more info page to get your trial pass today!

Why do I need to be over the age of 18 and live in the Massachusetts to qualify for a free trial?

You must fill out a health form when trying out The Longfellow Clubs, which requires an adult signature. Free trial memberships are only for those interested in joining the facility, if you live out of state chances are you will not be able to utilize all of the benefits of your membership due to commuter travel time. If you commute from out of state and work in the area, please contact a membership coordinator to set up a trial pass for you

What if I have additional questions or comments to make to The Longfellow Club?

We love our members and they are the reason why we are in business! We encourage feedback from you about whatever concerns you with the operation of The Longfellow Clubs. Do you have a compliment, complaint, idea, or need, or do you want to recognize a staff member for outstanding service? Whatever it is, we want to hear it!

I'm interested in a career opportunity with The Longfellow Clubs. Who do I contact?

Please visit The Longfellow Club employment section of the website. You can also make an appointment to talk about the various employment options with the department head or General Manager.

How can I contact The Longfellow Clubs?

The Longfellow Club, Longfellow Sports Club, The Natick Racquet Club, The Longfellow Children Center, The Longfellow Heath Center.